Shipping & Returns

Shipping & Returns

Everything you need to know about shipping, delivery, returns and refunds. Tap any question to read more.

Shipping & Delivery

We ship worldwide from Belgium, carefully packaging each item so it arrives in excellent condition.

  • Orders are processed within 1 to 2 business days.
  • You will receive a tracking number once your order has been shipped.

Estimated delivery times, usually with next business day dispatch:

  • Belgium, EU & UK: 2 to 4 business days
  • USA & Canada: 3 to 5 business days
  • Other international: 4 to 7 business days

Please note that delivery times may vary due to customs or local postal delays.

FREE shipping on all items and promotions. We have decided to provide support on shipping costs for our loyal clients.

Buyers are responsible for any customs duties or import taxes. Usually there are no import fees for vintage items, but please check your country's tax regulations. We will do our best to support you on this part too if needed, so feel free to contact us for more info.

We are not responsible for delays caused by customs.

Once shipped, you will receive an email with a tracking number and a link to follow your package.

If your package is lost in transit or arrives damaged, please contact us immediately at info@vintagefurmania.com. We will work with the courier to resolve the issue.

Returns & Refunds

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible, your item must be:

  • In the same condition as received, unused, unworn, with all original tags
  • In its original packaging
  • Accompanied by the receipt or proof of purchase

Email us at info@vintagefurmania.com to request a return. Returns must be approved before sending any items back.

Once approved, you will receive:

  • The return instructions
  • Our return address: Eikenlaan 1 Box 5, 2242 Zandhoven, Belgium
  • A return label if applicable. The buyer is responsible for return shipping costs unless the item is damaged or incorrect.

Items sent back without prior approval will not be accepted. You can always contact us with any return questions at vintagefurmania@gmail.com.

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged or incorrect. We will evaluate the issue and make it right.

We do not accept returns for:

  • Custom or personalized items
  • Sale items or gift cards

Please reach out if you are unsure about your item's eligibility.

To exchange an item, first confirm with us, then return the original. Once it is accepted and received, you can place a new order for the item you want.

If your order ships into the European Union, you have the legal right to cancel or return it within 14 days, for any reason. The item must meet the same return conditions, unworn, unused, with tags and original packaging, and proof of purchase is required.

Once we receive and inspect your return, we will notify you of approval. If approved:

  • A refund will be issued to your original payment method
  • Please allow up to 10 business days for processing by your bank or payment provider

If more than 15 business days have passed since refund approval, please contact us.

Still have a question? Email us any time at vintagefurmania@gmail.com and we will reply within minutes, and at most within 12 hours.